Questions? Call 719-227-0633

Returns Policy

Colorado Custom Metal Contact Information
906 Manitou Avenue

Manitou Springs, CO. US
Phone: 719-227-0633
coloradocustommetal@centurylink.net
Fax: 719-227-0633
Return Policy:
If the item doesn 19t quite fit, we understand. All items have a 30 day return/warranty guarantee from the time you receive your order.
To return an item, a Return Merchandise Authorization (RMA) number is required.
All custom orders such as name signs, address signs, and other custom requests are non-refundable.

Click Here for a RMA reguest and we will send a RMA number and will provide you with the proper return address to send the package.

In your request please include order confirmation # and item you wish to return.

Item must be in original condition.

Original packing slip must accompany the original carton and wrapping.

Please pack returned items carefully and fragile items with extra care.

Include original packaging material and package as much intact as possible.

Buyer pays all return shipping costs. We will refund or pay shipping costs only if the return is the result of our shipping error or the product is defective.

Should you receive a wrong or defective product. First, we apologize for this. We will be more than happy to replace the item or offer a refund.
Payment Policy:
We accept VISA, Master Card, and Novus (Discover) credit cards, American Express and PayPal.
Shipping Policy:
The buyer is responsible for all shipping charges and fees incurred with their order.
Shipping is by UPS Ground. Express or priority service is not available at this time.
Please allow 4-6 weeks for delivery on all items as they may be manufactured upon order.
Shipping for items will vary. Multiple items may come in separate boxes and will be shipped when available and arrive at different times.
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